In-Store Pick Up

16B Napier Street, Warragul, VIC.
Our opening hours are:
Monday-Friday 10am-5pm
Saturday 9am-2pm
Sunday-CLOSED.
We will contact you when your order is ready.

 

POSTAGE

Important Covid-19 Updates

AUSTRALIAN ORDERS

Please be aware that there will likely be some slight delays with the usual processing and delivery timeframes due to the overwhelming pressure currently on Australia Post. 
You may notice your parcel is being processed and delivered from different locations. As Australia Posts business adapts to the current challenges, they are optimising their network to deliver parcels as quickly as possible. This means that your parcel may be sorted and processed at a location that's different from what you're normally used to.
Thank you for your patience and understanding.

INTERNATIONAL ORDERS - including New Zealand 

We're currently sending internationally to the countries which are available for us to do so; Please be aware that there may be some slight delays with our processing, and delivery timeframes. The current estimate timeframes once the parcels have been dispatched from us can be found here: Australia Post Estimated international delivery speeds.
Thank you kindly for your patience and understanding.

Please Note: Dear Blackbird Boutique takes no responsibility for items stolen once delivered.
If you require insurance or signature on delivery for your order, please contact us via phone or email for a postage estimate.
If you would like delivery instructions to be attached to your order eg. Take parcel to post office, do not leave items unattended please let us know in your order notes.

Please note that during busy times, Christmas & Easter, there may be unavoidable delays in general shipping times.

 

AUSTRALIAN CUSTOMERS

Because we love you so much, we offer FREE Standard Shipping on orders over $200* with the option to upgrade to Express Shipping for $5.

*For orders under $200, you can choose either Standard Shipping for $8.95 or Express Shipping for $11.95.

*Additional shipping costs may apply to bulky/heavy orders, in which case we will contact you prior to shipping.

All orders are processed and posted within 1-2 business days with Australia Post to ensure they arrive to our beautiful customers as soon as humanly possible. If you require urgent postage please let us know in the order notes.

Once your order has been posted, you will receive an email with your tracking number, which can be tracked here: http://auspost.com.au/track

Delivery times will vary according to location and the delivery schedule of Australia Post. In most cases, please allow 1-2 business days for express delivery

Dear Blackbird Boutique is not responsible for items lost, stolen or damaged during shipping.

NEW ZEALAND CUSTOMERS

Australia Post is experiencing international delivery delays in all destinations due to limited airline capacity and government restrictions as a result of COVID-19.  We recommend upgrading to Express Shipping to fast track your parcel. To do this please email us at hello@dearblackbirdboutique.com.au for a postage quote. For additional information on estimated International delivery speeds for your country please click here: Click here for Covid-19 International Delivery Information.

Because we love our NZ customers so much, we offer FREE standard shipping on orders over $300*

A flat rate of AUD$19.95 will be applied to all orders under $300 sent to New Zealand.

*Additional shipping costs may apply to bulky/heavy orders, in which case we will contact you prior to shipping.

All orders are processed and express posted within 1-2 business days with Australia Post to ensure they arrive to our beautiful customers as soon as humanly possible. If you require urgent postage please let us know in the order notes.

Dear Blackbird Boutique is not responsible for items lost, stolen or damaged during shipping.

All taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge.Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Dear Blackbird Boutique is not responsible for any additional taxes and customs charges that are requested during the shipment of your order

INTERNATIONAL CUSTOMERS

Australia Post is experiencing international delivery delays in all destinations due to limited airline capacity and government restrictions as a result of COVID-19.  We recommend upgrading to Express Shipping to fast track your parcel. To do this please email us at hello@dearblackbirdboutique.com.au for a postage quote. For additional information on estimated International delivery speeds for your country please click here: Click here for Covid-19 International Delivery Information.

Because we love our International customers so much, we offer FREE standard shipping on orders over $300*

A flat rate of AUD$39.95 will be applied to all international orders under $300.

*Additional shipping costs may apply to bulky/heavy orders, in which case we will contact you prior to shipping.

Dear Blackbird Boutique is not responsible for items lost, stolen or damaged during shipping

All taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Dear Blackbird Boutique is not responsible for any additional taxes and customs charges that are requested during the shipment of your order