Shipping & Delivery

Dispatch

All orders are packed with care and dispatched from our boutique in Warragul, VIC within 1–2 business days.


Shipping within Australia

We offer FREE Standard Shipping on all orders over $200 

Victoria (orders under $200)

  • Standard Shipping: $9.95

  • Express Shipping: $14.95

Rest of Australia (orders under $200)

  • Standard Shipping: $12.95

  • Express Shipping: $16.95

Estimated delivery timeframes

Standard Shipping

  • VIC: 2–6 business days

  • Interstate: 3–10 business days

Express Shipping

  • VIC: 1–3 business days

  • Interstate: 2–6 business days


International Shipping

We love spreading the Dear Blackbird love worldwide 

  • Flat rate of $39.95 AUD on international orders under $400

  • Additional shipping charges may apply to bulky or heavy items — we’ll always contact you first

Please note:

  • We are currently unable to ship to North America — any orders placed will be cancelled and refunded

  • Delivery timeframes vary depending on destination and customs processing


International Delivery Timeframes

Standard International Shipping
6–12 business days (metro areas)
10–20 business days (regional areas)


International Delivery & Customs

  • Once your order has been marked as delivered by the carrier, it is no longer the responsibility of Dear Blackbird

  • We are not responsible for any lost, stolen, or damaged parcels during transit

  • Shipping insurance is available at checkout for added peace of mind

Customs & Duties

  • All international orders may be subject to customs duties and taxes

  • These charges are the responsibility of the customer and are not included in your order total

  • As customs policies vary by country, we recommend contacting your local customs office for more information


In-Store Pick Up

14 Napier Street, Warragul VIC

Opening hours:
Monday – Friday: 9am–5pm
Saturday: 9am–2pm
Sunday: Closed

Select In-Store Pick Up at checkout and we’ll be in touch as soon as your order is ready 


A few things to note

  • All delivery timeframes are estimates provided by Australia Post

  • As we ship from regional Victoria, interstate orders may take slightly longer than metro dispatch

  • During busy periods (including Christmas, Easter & sale events), delays may occur


Tracking

You’ll receive a tracking number via email once your order has been dispatched so you can follow its journey to you.